Effective Date: 25th May, 2018
99Games Online Pvt. Ltd., hereinafter referred as “99Games”, “We”, “Us”. We Thank you for playing our games. Your privacy is most significant to us, and we deem it as our duty to care for it seriously; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data 99Games may collect, how 99Games uses and safeguards that data and with whom we may share it. We at 99Games publish games on the iOS, Android, Windows, Facebook Gameroom and Mac platforms, which include Star Chef, Fantastic Chefs, Dhoom:3 The Game, Fan: The Game, Dream Star, Sultan: The Game, Words Worth etc. 99Games is committed to respect the privacy of all visitors/users of its Website, mobile applications and other online products and services (collectively, the "Services").
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly. If you wish to access, update, or delete your PII, please reach out to us at firstname.lastname@example.org. We may ask you to verify your identity before we can act on your request. In some cases, we may have to keep that information for legitimate business or legal purposes.
If you have questions pertaining to In-App Purchases, requesting a refund or Reporting a problem and issues regarding to the same in Android platform you are advised to contact 99Games through game or email within 48hrs of the cause of action, details refer AUTO RENEWABLE SUBSCRIPTIONS sub header below.
Address: 99Games Online Pvt. Ltd., 217, N.H.66, Santhekatte,
New Udupi - 576 105, Karnataka, India
It is contractually necessary to process your username, email, password, cookie data, IP address, game network IDs, game information and similar information to fulfil our obligations in the terms of service to provide you with high quality games and a social game network from ourselves and our partners.
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.
We may also provide you with general links to non-99Games websites. Your use of these links is subject to the third parties' privacy policies, and you should become familiar with the third-party sites' privacy policies before using the links. 99Games is not responsible for the privacy practices or the content of those other websites.
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to children or knowingly allow such persons to use our Services. 99Games will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.
99Games outlines an auto-renewable subscription as one that allows a user to purchase dynamic content for a set period of time. Once that set period of time ends, the subscription renews again for the same amount of time. This continues until the user cancels the subscription. These subscriptions services allow users to choose their plan and the frequency of renewal. After the user makes a choice of a subscription, 99Games requests the user to approve it. When the subscription starts, it is recorded under the user’s ID. Respectively subscription displays the date of renewal and the term. After listed, cancellation is easy. All a user needs to do is open up the particular subscription under manage subscription and hit “cancel subscription”.
In case of any queries relating to the requesting a refund or Reporting a problem relating to auto renewable subscriptions in Android platform, he is being strictly advised to contact 99Games within 48hours of the issue/query, delaying to which the user may be refunded with only in-game virtual items not the money/amount.
For further more details, explanation and clarity on the same the user is advised to refer https://support.google.com/googleplay/answer/2479637
We may use your data as required or permitted by any applicable law. As a specific example, if you live in the European Union, this would include for the purpose of providing VAT invoices where we are required to do so by law or where requested by you.
99Games may update this policy from time to time, so please review it frequently. We'll notify you of material changes via a notice on our home page (www.99games.in). Your continued use of our products means you accept the changes. Once you accept this policy, we will not enforce future changes we deem in good faith to be material absent your express agreement to the changed terms.